I set my cam to video through the app and it seems stuck on it and won't change back to photo when checking the videos on the website it shows I have 7-8 but each says error? Is there a setting I need to look at as to why vids don't play???
What is your camera model? Check the video numbers on the portal and see if they are all in order or if they all have the same number. Do you have the camera set to video only or photo plus video? Is the cameras firmware up to date?