What does that mean? One of my cams stopped sending pics and hasn’t sent a status update in two days. It was working prior to that, and has new batteries as of a week ago.
same problem for me!
Are you seeing that on the app or camera? Is it still doing it?
That was on the app. Not showing that now but the camera still won’t update settings or send pics. On the spartan website the camera settings won’t even change. Can’t check the camera bc it is 7 hours away.
cjoshi
Either there is a pending command that needs to be cancelled or the camera is out of premium credits. Those would be the first two things to check.
Try authenticating the app again too
Haven’t gotten a status report since the 22nd. I requested one but it remained in pending status. I canceled that request.
I tried to do firmware updates. One camera updated and is still working perfectly. The other camera update is pending. It still won’t update or change settings, etc.
If you want to email me your portal log in information I an take a look for you. My email is johnny.lockburner@spartancamera.com